Hermes scam: Urgent warning as convincing scam circulates – do not click links


    Customers can be contacted by scammers who claim to be from courier companies. Recently, a number of Hermes scams have been received by shoppers.

    A spokesperson for Norfolk Trading Standards urged Britons not to click on any links or share personal information.

    “These texts have been sent by criminals who have created the fake website to look similar to the Hermes website, with the same branding, layout and font choices,” a statement said.

    “If you think you have provided scammers with your financial details you should contact your bank immediately.”

    Britons should be wary and not enter any details if they are not sure of the source.


    Shoppers have been receiving scam messages across all parts of the UK.

    Non profit organisation iSight Cornwall also shared a warning after becoming aware of a message.

    Posting on Twitter, it said: “Another text scam has been spotted; phone users have been receiving a number of fraudulent messages pretending to be from Hermes who are requesting a fee for delivery.

    “Hermes has confirmed the messages are a scam, and that they will not ask customers to pay through phone or email.”

    Another social media user shared a scam they had been sent.

    The fake message said: “HERMES: Sorry we have missed you earlier, we have your parcel. To reschedule a delivery please follow the link.”

    One more shared a scam they received, which said: “Hermes: We missed your delivery today. Please visit to re-book and pay the fee of £1.45.

    “If unpaid, item will return.”

    When getting an unexpected message, customers should always be cautious. 

    Anything that looks suspicious can should be reported to Action Fraud. 

    Hermes also has further advice on scam messages available on its website.


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