Food recalls are issued when a product may be unsafe for some people to consume. When this happens, a supermarket or company usually recommends customers to return the item to their nearest store – without a receipt.
Lidl is the latest supermarket to recall a product this week. The supermarket is recalling the Birchwood Two Breaded Katsu Kiev because it contains an ingredient not mentioned on the label.
The product contains milk, but this is not stated anywhere on its packaging.
This is due to the fact the item has been mispacked with Garlic and Herb Chicken Kiev, which contains milk.
This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
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The product comes in a pack 260g in size and with a best before date of October 24, 2022.
The Food Standards Agency (FSA) usually shares information about food recalls on its website, and the Lidl recall is no exception.
In its risk statement, the FSA wrote: “This product may contain milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.”
It went on to explain the action taken by the company, saying: “Lidl GB is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall.
“The company has issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.”
In its notice, Lidl wrote: “Lidl is recalling Birchwood Two Breaded Katsu Kiev with use by date 24 October as the product may contain Garlic and Herb Chicken Kiev, which contains milk which is not declared.
“If you have bought the above-mentioned product and have an allergy or intolerance to milk, we advise you not to eat it.
“Instead, return it to a Lidl GB store for a full refund, with or without a receipt.
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“Other Use By Oates or Birchwood products are not affected by this recall. Lidl GB wishes to apologise for any inconvenience caused.
“Any customers with queries or concerns can contact customer services on 0800 4441234 or email@example.com.”
The FSA offered its advice too, adding: “If you have bought the above product and have an allergy or intolerance to milk or milk constituents do not eat it.
“Instead return it to a Lidl GB store for a full refund, with or without a receipt. If you would like any further information, please contact Lidl Customer Services on 0800 444 1234 or firstname.lastname@example.org.”
The FSA also explained a little more to customers about how food recalls work and what happens when a product is withdrawn from shelves.
The organisation said: “Sometimes there will be a problem with a food product that means it should not be sold. Then it might be ‘withdrawn’ (taken off the shelves) or ‘recalled’ (when customers are asked to return the product).
“Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk. When there is a food allergy risk, the FSA will issue an Allergy Alert.”
Lidl isn’t the only supermarket to recall a product this week. Iceland has recalled its own brand Ready Cooked Diced Chicken Breast because some packs may contain chicken.
The possible presence of raw, uncooked chicken makes this product unsafe to eat – eating uncooked meat could lead to serious illness.